Change OTP from SMS to Email

[selowa]

[email protected]

[cnake]

Change otp from sms to email
[email protected]

[Benefit]

Change otp from sms to email

[Aku1]

thanks to standard bank team for the response I got. However I did not succeed, I got an error message that I should contact the bank to reset ATM CARD PIN. I can not visit the bank because I am out out of the country. Kindly assist...

Thank you in advance

[Aku1]

thanks to standard bank team for the response I got. However I did not succeed,  I got  an error message that I should contact the bank to reset ATM CARD PIN. I can not visit the bank because I am out out of the country. Kindly assist... 

Thank you in advance

[Nolonwabo]

Yes I Want To Change it

[Aku1]

I have a challenge on this issue since August 2020. I am not staying in SA and can not acess the message sent on my registered mobile number. I visited the bank physically and was advised to approach the non-resident Accounts department. I went there and found them closed. I then wrote emails  but I am not assisted up to now. I dont know how these people operate, what does it take for me to be helped out.

[Molekane]

I want use only email

[Diviah42]

Please change my OTP from sms to email [email protected]

[8710050628086]

I would like to change my OTP from SMS to Email

[nhlaka123]

hi,

Please assist it has been almost 3 weeks that i dont receive sms notifications so  i cannot do once off payments in this regard, i dont receive OTP.

[mpumekjv]

I am in America I moved with short notice and my cellphone number doesn't work here therefore I can't receive OTP's via sms. What happens then because I clearly cannot visit a branch

[Raphiee85]

Does standard Bank cares about their clients, how come the load emails on their websites which are not monitored? I have been sending emails to change my OTP frm SMS to Email but none of them is responded to. Any one who got assisted please help me at [email protected]. Thank you

[Punk10]

I am in the UK at the moment and I need to do internet banking but cznt get otp on sms need to change it to my email address ASAP payment needed

[Donw_JMW]

Yes I change my gmail

[Donw_JMW]

Please assists with above

[musamnk]

[email protected]

[musamnk]

Want to change my number to the one l tagged

[witness]

Change OTP from SMS to Email

[jjcoetzer123]

Hi there

Try wrapping your mind around this one. 

Its been over 35 days since i started making call and sending emails to try and get Standard Bank to assist me with changin my OTP from SMS to EMAIL.

I called - and get transfered and the call drops 100% of the time (after being on hold 15 to 20 minutes at a time)

I email - send the required documents and answer all the security questions - and silence afterwards.

I have settled for making contact with the South African Ombudsman for Banking to try and resolve this.

I dont know what to do. All my accounts are in arrears because they REFUSE to assist me.