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Fraud help

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Samy102
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Fraud help

Hello, I recently purchased a product online, funds were sent however product was not received, how do I go about retrieving my funds? Thanks for any help
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Community Coordinator

Re: Fraud help

Hello @Samy102

 

Please be advised that you may to contact us on 0860 101 341 or visit your nearest branch to request that an unauthorized debit order be reversed but this needs to be done within 45 days of the debit order date.

 

Regards,

Mandy

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