Student loan statement

[FanaM1]

Hi @IreneK.

We appreciate you bringing this to our notice.

This appears to be a frustrating experience. We would be delighted to look into this for you and ensure that you continue to get your student loan statements.

Please send us an email with your student loan account number to [email protected] so that we can assist you further.

We look forward to receiving your email.

Regards,

Team Standard Bank

[IreneK]

It's also been 3 years that I've been trying to get a statement for my student loan, I've gone to the bank multiple times to change my email address, checking if they have the right email, the right cellphone number, I've tried calling the bank, I've tried emailing the bank. I've done everything that I can possibly think of, but nobody has responded. I'm not sure what to do anymore.