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clearence

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thabani1
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clearence

24 hours long past and the money has not cleared, what do I do to get this sorted out. I have realized it takes more than 24 hours some days, what is the course of this?

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Community Coordinator

Re: clearence

Hello @thabani1,

 

Please be advised that it should take 24 hours of a business day for transferred funds between standard bank accounts to clear on a beneficiary statement. Public Holidays and Weekends are not considered business days which could have been the result of the delay. Kindly note that you you can forward your account details and ID number to [email protected] with the subject line " EFT clearance - SB to SB" in order for our consultants to assist in tracking were the funds are currently hanging.

 

Kind Regards,

Mandy

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