Can not buy prepaid water or electricity from my banking app

[FanaM1]

Hi @Raymond-Munsamy.

Thank you for bringing this to our attention, and we would like to investigate this matter for you.

Kindly tell us what error message you are receiving when trying to purchase electricity.

We look forward to your response.

Regards,

Standard Bank Team

[Raymond-Munsamy]

Why can't I purchases prepaid electricity or water on my app?