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A one-stop forum for all your banking questions
yesterday
07-05-2024 02:52 PM
Good day, @Lumkileketani1.
Thank you for reaching out.
Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App,
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team
06-05-2024 04:58 PM
02-05-2024 06:47 PM
07-04-2024 03:15 AM
25-03-2024 03:27 PM - edited 07-05-2024 02:50 PM
Good day, Mafiniza.
Thank you for reaching out.
Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App,
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team
25-03-2024 12:18 PM
23-08-2023 12:05 PM
Good day @jirapornvankyn.
Thank you for reaching out.
Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
20-08-2023 04:05 AM
19-05-2023 11:35 AM
Good morning, @vincentdollar.
It's great to have you here.
You must reset your CSP by calling *120*2345# and then selecting more, then 2 for CSP reset.
Please let us know whether you were successful in resetting your password.
We are eagerly awaiting your response.
Regards, Fana.
16-05-2023 08:34 AM
04-04-2023 01:47 PM
Hello @Kopanofaith.
We appreciate you contacting us to ask for help.
We've provided instructions on how to reverse immediate money.
To reverse the quick money voucher, kindly review the associated message and do the necessary actions.
Please let us know if this knowledge was helpful.
Regards,
Fana.
Team Standard Bank
04-04-2023 02:36 AM
15-03-2023 05:16 PM
Good afternoon, @Fahiem20.
Thank you for reaching out.
Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
14-03-2023 12:29 PM
06-03-2023 09:51 AM
Hi @REMANO007.
Thank you for reaching out.
Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under "instant money manage."
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
05-03-2023 02:50 PM
05-03-2023 02:46 PM
30-01-2023 04:15 PM - edited 30-01-2023 04:15 PM
Hi @Yaseen786 and @Mokoenaprudence.
Thank you for reaching out.
Instant money voucher SMSs are received within seconds after the voucher has been created successfully.
If you created the voucher. You can check the instant money voucher number under instant money manage.
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues and blocked instant money vouchers, kindly contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
27-01-2023 08:53 AM