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A one-stop forum for all your banking questions
27-02-2024 12:28 PM
Hello member.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money manage.
To access it from the app, please follow these steps:
If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.
To query further, kindly contact our instant money team on 0860 466 639.
Kind regards,
Standard Bank Team.
27-02-2024 03:17 AM
27-01-2024 06:21 PM
Good evening, @Lo3.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money manage.
To access it from the app, please follow these steps:
If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.
To query further, kindly contact our instant money team on 0860 466 639.
Kind regards,
Standard Bank Team.
27-01-2024 09:42 AM
25-12-2023 09:53 AM
Hi @Mariamakwena.
Could you please let us know how we can help you?
If you would want help reversing your immediate money, please refer to the instructions we have provided below.
We sincerely hope that the steps we presented were helpful, and we eagerly await your feedback.
With regards,
Team Standard Bank
23-12-2023 01:58 PM
20-12-2023 11:31 AM - edited 20-12-2023 11:33 AM
Hello there.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money manage.
To access it from the app, please follow these steps:
If the voucher does not appear under manage vouchers, this means that it has been cashed out.
To query further kindly contact our instant money team on 0860 466 639.
Kind regards,
Standard Bank Team.
19-12-2023 11:31 PM
14-11-2023 04:28 PM
Good day @Angy.
Thank you for reaching out. I took some time and visited Hollywood Bet, and I found the following:
It can take between 24 and 48 hours for funds to clear through. Should it take longer than this, please call our helpline on 08600 42387, and we will put you in contact with our accounts team.
This information was taken from the Hollywood Bets website.
Kindly reach out to them and inquire about the delays in your voucher.
Kind regards,
Standard Bank Team
13-11-2023 04:34 PM
29-10-2023 10:19 AM
Hi @Cleo26.
Thank you for getting in touch with us.
Please have a look into the instant money reversal information we shared, and kindly let us know if you managed to reverse the voucher successfully.
I look forward to your response.
Regards,
Standard Bank Team
28-10-2023 09:33 PM
28-10-2023 09:30 PM
20-03-2023 02:04 PM
Good day, @DeBlm.
Thank you for reaching out.
To cancel a voucher, you can check the instant money under instant money management.
To access it from the app, please follow these steps:
If the voucher does not appear under Manage Vouchers, this means that it has been cashed out.
To query further, kindly contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
19-03-2023 09:23 AM
13-03-2023 10:14 AM
06-03-2023 11:24 AM
Hi @Ubisi.
Thank you for reaching out to us.
Please tell us how you would like us to assist you.
We are patiently waiting for your response.
Regards,
Fana.
Standard Bank Team
06-03-2023 02:43 AM
02-01-2023 11:04 AM - edited 02-01-2023 11:05 AM
Hi @OlwethuSpan and @Kwaziiey.
Thank you for reaching out.
@OlwethuSpan. Our Instant Money team needs to investigate what caused you to not receive all your funds. Please call us at 0860 466 639.
@Kwaziiey, please be advised that you're able to reverse an Instant Money voucher on your mobile banking app if you still know the pin for the particular voucher. Kindly follow the below steps:
Please let us know if you were able to reverse the voucher.
Regards
Fana.
Standard Bank Team
01-01-2023 10:00 PM