Mobile Banking app

[FanaM1]

Hello @Oratilen06.

Thank you for getting in touch with us.

This sounds like a frustrating experience, for sure.

These troubleshooting steps are some you can use to attempt and fix what appears to be a technical issue.

• Select the Standard Bank app under settings,
• click Storage, and then select Clear Data and Cache.
• Restart the device, then attempt logging in once more.

If this doesn't work, please call us at 0860 123 000 and select options 3 and 4 or email us at [email protected].

Once you have been able to do banking from the convenience of your home, kindly let us know.💙

Kind regards

Fana.

Standard Bank Team.

[Oratilen06]

I am unable to log into my banking app, it says there might be some security issue with my profile