UCount Rewards Error In App

[FanaM1]

Good day, @JandreDouglas.

"We apologize for the inconvenience you're encountering.

It appears there may be a technical glitch affecting access to the UCount Rewards tile within the app.

As a preliminary step, kindly close the app and ensure it's not running in the background before relaunching it to check if the tile loads correctly.

If the issue persists, could you please provide us with additional details such as your device type and the app version you're using?

This information will aid us in conducting a more thorough investigation to find a prompt solution.

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused.

Warm regards,

Standard Bank Team"

[JandreDouglas]

When I try to access the UCount Rewards section in my standard bank app.

I get this error every time: "Oops! There seems to be a problem. Please try again later."

I log in and out of the app and every time I get this error.

Screenshot:

UCount Rewards Error

Any assistance or guidance will be appreciated.

Regards