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Community


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Community

A one-stop forum for all your banking questions

Reversing payment on the app

Solved
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SilindileMbo
Community Coordinator

Hi Pul3,

 

Thank you for getting in touch.

 

We have attached the form to this chat for your convenience, once completed please email it to [email protected] for our team to assist further.

 

Regards

Silindile

Standard Bank Team

Pul3
Visitor
Hi Please just send me aform i need to reverse my money i send to awrong person that my email
[email protected].
SilindileMbo
Community Coordinator

Hi Dp258369,

 

Thank you for getting in touch.

 

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 7-10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

 

Regards

Silindile

 

Dp258369
New Member
I need to reverse three payments
Naledi7
New Contributor
Naledi7
New Contributor
FanaM1
Solution
Community Coordinator

Good day, @navastrat.

 

We appreciate you taking some time to reach out to us.

 

See the information below to reverse an EAP transaction.

 

NB:
Fee R310
It’s not guaranteed.
There is a 10-business-day turnaround.

 

Kindly forward the form to [email protected] for our team to assist further.


If you decide to reverse the money, the link below will redirect you to download a didacte so you can use it to reverse funds.

 

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...

 

We hope the information provided above is useful.

 

Regards

Fana.

Team Standard Bank

navastrat
New Contributor

Hi there, 

 

I need to reverse a payment made in error.

 

email address is [email protected].

 

please asisst me

FanaM1
Community Coordinator

Hi @MphoPelle10.

 

For us to better assist you, please share your email address so we can share the form with you.

 

We are looking forward to hearing from you.

 

Regards,

Fana.

Standard Bank Team

MphoPelle10
New Member
Good day, i would like to reverse a payment i made by mistake.
FanaM1
Community Coordinator

Hi @risunam22.

 

We appreciate you contacting us.

 

The form has been shared along with more instructions.

 

If you require any additional support from us, just let us know.


best regards

Fana.

Team Standard Bank

risunam22
New Contributor
FanaM1
Community Coordinator

Hi @Paveshini28.

 

We appreciate you contacting us.

 

The form has been shared along with more instructions.

 

If you require any additional support from us, just let us know.


best regards

Fana.

Team Standard Bank

risunam22
New Contributor

hi can you please help me to reverse a debit order that was made much earlier than set date from old mutual

Paveshini28
New Member
Hi. How can I reverse an EFT payment made in error. Email is [email protected]
FanaM1
Community Coordinator

Hi @Toni2.

 

We appreciate you contacting us.

 

The form has been shared along with more instructions.

 

If you require any additional support from us, just let us know.


best regards

Fana.

Team Standard Bank

Toni2
New Member
Please can you send me the reversal forms and instructions to [email protected]
FanaM1
Community Coordinator

Hi @Tami26-4005.

 

For us to better assist you, please share your email address so we can share the form with you.

 

We are looking forward to hearing from you.

 

Regards,

Fana.

Standard Bank Team

Tami26-4005
New Contributor
Hi, please send me the reversal form
Tami26-4005
New Contributor
I would like to reverse a payment of R500 that was wrongly paid to FXTM
Your assistance will be highly appreciated