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A one-stop forum for all your banking questions
27-03-2024 08:29 AM
Hi @Paper.
Thank you for reaching out.
An honouring fee is a fee charged for using your card when you do not have enough available funds for the transaction.
An honouring fee is charged when you swipe your card and the merchant debits your account for a transaction that occurred days, weeks, or months ago.
Under "narrative" (description of transactions), for a delayed transaction, it’ll tell you the exact date of the transaction.
Should you be suspicious? You’re welcome to get in touch with our fraud team on 0800 222 050.
If you want to dispute the transaction, kindly share your email address, and we will share the form with you.
To avoid being charged an honouring fee, please download our banking app or cellphone banking and always check your account balance.
Mainly focus on the available balance, as it is a direct reflection of what is available for you to use.
This way, it’ll make things a little bit easier to keep track of all your transactions.
Please let me know if this answers your question.
Kind regards,
Standard Bank Team
26-03-2024 10:40 PM
03-10-2023 11:11 AM
Good morning Tebogo10.
Thank you for reaching out.
An honouring fee is a fee charged for using your card when you do not have enough available funds for the transaction.
An honouring fee is charged when you swipe your card and the merchant debits your account for a transaction that occurred days, weeks, or months ago.
Under "narrative" (description of transactions), for a delayed transaction, it’ll tell you the exact date of the transaction.
Should you be suspicious? You’re welcome to get in touch with our fraud team on 0800 222 050.
If you want to dispute the transaction, kindly share your email address, and we will share the form with you.
To avoid being charged an honouring fee, please download our banking app or cellphone banking and always check your account balance.
Mainly focus on the available balance, as it is a direct reflection of what is available for you to use.
This way, it’ll make things a little bit easier to keep track of all your transactions.
Please let me know if this answers your question.
Kind regards,
Standard Bank Team
29-09-2023 12:32 AM
29-09-2023 12:30 AM
30-12-2022 05:09 PM
Hi @nkosi123.
We appreciate you bringing this to our attention.
This requires us to conduct some investigations.
Please reach out to us in the following way, along with your ID number and contact details:
We hope to hear from you so we can assist.
Regards
Fana.
Standard Bank Team
30-12-2022 01:25 PM
11-08-2022 01:22 PM
Hi @Anathi2.
Please be advised that honouring fee is a charge for using your account without enough available funds on your account or delayed banked card transactions that are banked while you do not have enough available funds.
Please view your statement and cheque your card purchases for the same amount you were charged the honouring fee, check if you had enough funds to accommodate the card purchases when they were swiped or banked.
Kind regards,
Fana.
07-08-2022 10:11 AM