No Permissions on banking

[MN20]

Can someone please assist me.
I have been speaking to a Standard bank representative every single day for a week now with absolutely NO assistance.
I opened my account last week Monday, I can only swipe and withdraw with my card. All my transfers, payments and purchases are immediately declined and not one person at standard bank can tell me what the problem is or how to resolve it.... I'm extremely annoyed, not a good start!!