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Can I track the progress of a claim via the app?

For certain underwriters, once a claim has been made, you can track the progress of this claim – this is for Liberty and Stansure.

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‎12-03-2015 05:22 PM
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how do you track your claim

New Member



I have called this morning to report a burst geyser , were given the following ref: HLC20/002461 , I need to track how far the plumber is ?




Community Coordinator

Hello @Delona,


Can I kindly ask that you forward your reference, ID number and contact details to [email protected] with the subject line "Insurance - burst geyser" so that we can urgently look into this matter and assist you further.


Kind Regards,