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For certain underwriters, once a claim has been made, you can track the progress of this claim – this is for Liberty and Stansure.
how do you track your claim
I have called this morning to report a burst geyser , were given the following ref: HLC20/002461 , I need to track how far the plumber is ?
Can I kindly ask that you forward your reference, ID number and contact details to [email protected] with the subject line "Insurance - burst geyser" so that we can urgently look into this matter and assist you further.
You can nominate posts from the Talk section to the community’s Learn knowledge base.
Just click on the Topic options dropdown above the post and select ‘nominate to knowledge base’.
If the post meets the criteria, we’ll turn it into a knowledge base article.
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