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Online Share Trading

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This has become a joke!

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DCTrader
Super Contributor
Again, the trading system is down! This morning I lost a good couple of rands because I couldn't close out positions. A few hours later, OST conveniently closed them out for me when they managed to find the time... by that stage the shares had dropped a further 3%. I now tried to trade a SSF and no luck. The share has already moved up. And don't say the call centre is an option...
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16 REPLIES 16
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You will not get reply
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john_1
Super Contributor
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DCTrader
Super Contributor
Add to that the fact that live prices on the site aren't matching Price Streamer... it seems this platform hasn't been stress tested to allow for more than a 2% swing in the markets.
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Russ
Super Contributor
can't get live prices either eg. har and gfi.irritating.
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Russ
Super Contributor
see announcement on home page.
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DCT, same thing happened to me but worse. I canceled an order, then placed a 2nd one and canceled it, and finally placed my 3rd order that went through. 10 min later I get an sms informing me that my first 2 orders(That I canceled) went through!!!! You dont even want to know how p***sed of I am. SFM has basically caused me a loss due to their system.
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DCTrader
Super Contributor
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Over the last few years I had several times a problem like this. EVERYTIME SFM has compensated me for my proven losses. This is one area where I cannot fault them and they have always behaved like real gentlemen. This includes yesterday!
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Must say that is true - Standard Bank will never walk away from a problem
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Russ
Super Contributor
Looks like the system's down again. No prices have moved.Hope the gentlemen can fix it soon.
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Why does the home page show "the market is open" at 9:13 am and the live quotes reflect the market as closed at the same time (other platforms show it is open at the same time !!!)
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15 minute delayed prices
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Nice, so we still get charged for a live price quote while getting 15 min delayed prices...
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Russ
Super Contributor
Who cares about the late start? No load-shedding today. He he, we've got power!For now.
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I just checked my homepage and I can't get any prices, live or delayed. so ignore last post...
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buddy
New Contributor
this load shedding is a joke!
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