Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Lost card

Reply
3 REPLIES 3
FanaM1
Community Coordinator

Good morning, @Elder30.

 

Thank you for getting in touch.

 

Cards that are stolen or damaged will be charged for replacement.

 

Replacement fees do not apply to cards that have been retained, expired, or counterfeited.

 

You can request a replacement card using our mobile app or by phoning 0861 201 000.

 

Please contact us if you need any other information.

 

Regards,
Standard Bank Team

Elder30
New Member
I lost card
FanaM1
Community Coordinator

Good morning, @Phillipsmarquin.

 

Thank you for getting in contact.

Cards that are lost or destroyed are charged for replacement.

Cards that have been retained, expired, or counterfeit are not charged for replacement.

You can order a replacement card through our mobile app or by calling 0861 201 000.

Please feel free to contact us if you require any additional information.

Regards,
Standard Bank Team

Phillipsmarquin
New Member
Do i need to pay for a new card