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Cash voucher

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Cash voucher

After rushing to try and do a cash voucher I didn't realize it kept on giving me wrong Acc details after I had entered pin and cell nr and after a few attempts and changing pins it eventually gave me a voucher nr and when my son tried to withdraw the cash it wanted a pin nr and I was so confused I didn't know which pin would work now number blocked and he has to wait 24 hours for his money and not sure now what pin will work please help
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Re: Cash voucher

The best way to fix this is to cancel the voucher. You can do this by going into your beneficiaries and choosing the beneficiary. The voucher will show under the beneficiary. 

You can then set up a new voucher in the usual way. When doing this in the app, you can send the PIN to the beneficiary once you have selected a PIN by clicking on the "share" icon.

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