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22-06-2017 05:59 PM
07-12-2016 08:43 PM
07-12-2016 11:21 AM
Hi WAKA, do you have the app? Please try deleting the voucher via the app:
On app (delete):
You can go into your Instant Money history and then choose that voucher to delete.
07-12-2016 09:53 AM
I created a voucher this morning using Instant Money. I then tried to redeem the voucher/withdraw the the money and the ATM gave me this message "WE ARE SORRY, WE CANNOT PROCESS YOUR REQUEST DUE TO A TECHNICAL PROBLEM". I got this message from 6 different ATM's and i gave up. I tried to cancel the voucher through cellphone banking, it's taking me through all the steps only to say error when i am done.