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A one-stop forum for all your banking questions
23-01-2017 09:46 AM
Hi,
Please call 0860 101 341 for any Debit Order Reversal.
21-01-2017 09:02 AM
14-12-2016 11:58 AM
Hi Torigardner09,
You can reverse payments of up to 40 days if the merchant hasn't cashed the money.
Regards,
Standard Bank Team
14-12-2016 11:41 AM
Good morning
I would like to know if it would be possible to reverse a payment made on 28 October? I suspect that the company I paid have done a runner with the money.
Regards
03-11-2016 07:56 AM
Hi, reversal of debit orders take up to 40 days, you can call our help desk to query the state of your reversal on 0860 123 000.
03-11-2016 06:46 AM
20-06-2016 07:53 AM
Hi,
Please contact our help desk on 0860 123 000, for assistance on this matter.
17-06-2016 08:27 AM
Good morning
I had a refund processed back to me on the 9th of June and have yet to recieve the money back into my account, I was advised by the company (Runwaysale) that, depending on my bank's card reversal time it could take from 3-10 working days.
I was just curious as to how long your card reversal time is and when I should call and query if they have in fact processed the refund transaction.
Thanks very much
Sarah
01-12-2015 09:52 AM
Hi Dineo,
You can make any transactions at any Standard Bank branch.
Regards,
Standard Bank Team
30-11-2015 05:58 PM
Can I reverse an EFT transfer at any Standard bank branch or I have to go to the branch where I am registered?
14-11-2015 10:18 AM
Hi Neesh8,
You can reverse debit orders for up to 40 days. However if the merchant as already claimed the money it could be problematic, please contact 0860123000 for assistance.
Regards,
Standard Bank
13-11-2015 09:08 PM