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A one-stop forum for all your banking questions
25-04-2024 10:58 AM
Good morning, @majorobela29.
We understand that you've forgotten your 5-digit PIN. Don't worry; we're here to help you regain access to your account.
To assist you further, could you please provide some additional information, such as the pin you would like us to assist you with?
Is it an ATM pin or app code. Once we have this information, we'll be able to guide you through the process of resetting your PIN and accessing your account.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Best regards,
Standard Bank Team
24-04-2024 12:32 AM
02-01-2023 10:08 AM
Hello everyone.
Thank you for reaching out.
Instant money voucher SMSes are sent out immediately after the voucher is successfully created.
If you created the voucher, you can check the instant money voucher number under Instant Money Manage.
To access it from the app, please follow these steps:
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
31-12-2022 08:47 AM
28-11-2022 10:50 AM
Hi @kere.
We hope all is okay with you.
Please let us know how we may be of service to you.
Regards
Fana.
Standard Bank Team.
26-11-2022 09:58 AM
17-07-2021 08:14 PM
18-12-2020 07:04 PM