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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Banking App

Reply
3 REPLIES 3
FanaM1
Community Coordinator

Good day, @45maphisa45.

 

Thank you for getting in touch.

 

It appears that a temporary network issue might be causing the app's unavailability.

 

To address this, kindly close the app entirely and ensure it's not running in the background. Then, relaunch it to check if the problem resolves.

 

Should the issue persist, please don't hesitate to reach out to us at 0860 123 000. Select options 3 and 4 for expedited assistance.

 

Thank you for your patience and understanding as we work to resolve this matter promptly.

 

Warm regards,

Standard Bank Team

45maphisa45
New Member
FanaM1
Community Coordinator

Good morning, @Amahle_02.

 

We apologize for the inconvenience caused by the issues you're encountering with our banking app.

 

It seems that there may be a temporary network issue causing the app's unavailability.

 

To address this, please close the app and ensure it's not running in the background. Then, relaunch it to see if the problem resolves.

 

If the issue persists, please feel free to contact us at 0860 123 000, selecting options 3 and 4, for further assistance.

 

Thank you for your patience and understanding.

 

Best regards,

Standard Bank Team

Amahle_02
New Member
My banking app doesn't work or it won't allow me to log into it. It says they're unavailable and I should try again later