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A one-stop forum for all your banking questions
30-04-2024 10:06 AM
30-04-2024 10:04 AM
16-04-2024 06:21 PM
04-04-2024 10:16 AM
Good morning, @brandonjhelm
We appreciate you reaching out to us.
For you, we'd like to look into this situation. Please call us at 0860 123 000 and choose choices 3 and 3.
Regards,
Standard Bank Team
03-04-2024 01:37 PM
02-04-2024 01:36 PM
Hi @Noenky.
Thank you for reaching out to us.
Kindly note that you can only reverse a debit order of less than R1000 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R1000:
To begin, go to your home screen and select Manage.
To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Standard Bank Team
02-04-2024 12:48 PM
26-02-2024 01:35 PM
Hi, @ruitersfranklin.
Thank you for getting in contact.
Please take note that we have provided instructions for reversing a debit order.
Please let us know whether you successfully reversed the funds.
Regards,
Standard Bank Team
25-02-2024 11:08 AM
07-02-2024 09:05 AM
Good morning, @Victor88.
Updated limit for debit orders.
Thank you for reaching out to us.
Kindly note that you can only reverse a debit order of less than R1000 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R1000:
To begin, go to your home screen and select Manage.
To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Standard Bank Team
06-02-2024 08:36 AM
28-11-2023 11:10 AM
Hi @williamsmushfee.
We appreciate your communication with us.
We discussed the procedures to be followed when reversing a debit order.
Please take a moment to look into them, and if you are able to successfully reverse a debit order, let us know.
Sincerely,
Team Standard Bank
27-11-2023 07:15 PM
27-11-2023 04:11 PM
Good afternoon, @Alija.
Thank you for reaching out to us.
Kindly note that you can only reverse a debit order of less than R500 and not a debi-check debit order.
How to reverse recent debit orders for amounts less than R500:
To begin, go to your home screen and select Manage.
To cancel a debit order, you must contact the party you have the signed contract agreement with, as only they can cancel the debit order, not your bank. It’s then up to you to ensure that the instructions are carried out.
Please let me know if this resolves your query.
Kind regards,
Standard Bank Team
24-11-2023 11:44 PM
24-11-2023 11:43 PM
27-10-2023 10:01 AM
03-10-2023 12:24 PM
Good day Londiwe3.
We appreciate your contact.
We have provided instructions for reversing a debit order.
Have you completed the steps indicated above?
We anticipate hearing from you.
Regards,
Fana.
02-10-2023 11:00 PM
28-09-2023 08:15 AM