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Airtime recharge

How do I buy airtime using cellphone banking?      

You can either dial *120*2345# and select the prepaid recharge option, or to use the Quick Top Up service simply dial *130*2345#

 

Can I purchase airtime for someone else?   

Yes, you have the option to enter the cellphone number that requires the airtime.

 

I've made an incorrect prepaid purchase. Can it be reversed?      

Due to the nature of prepaid services, these transactions cannot be reversed.

Contributors
Version history
Revision #:
2 of 2
Last update:
‎24-07-2017 11:28 AM
Updated by:
 
Comments
jonesthuso
Frequent Visitor

My account does not let me buy prepaid on the app or through cellphone banking. It says I have no valid account for purchase and there is absolutely no way to fix it or add such account.This is really frustrating.

Community Coordinator

Hi,

 

Please call our Self service Banking Helpdesk on 0860 238 837 or visit your nearest branch for assistance.

Matthewwins
New Member

Please,How do I buy airtime using the stanbic bank application?

Though I have tried but left with the final step.

Thank you

Community Coordinator

Hi Matthewwins, 

 

When you log onto the app, select ' Transact' on the top right of the screen, then select 'Buy' and follow the instructions to complete transaction. 

Asemahle2
Visitor

How do I reverse a transaction


@StandardBank wrote:

How do I buy airtime using cellphone banking?      

You can either dial *120*2345# and select the prepaid recharge option, or to use the Quick Top Up service simply dial *130*2345#

 

Can I purchase airtime for someone else?   

Yes, you have the option to enter the cellphone number that requires the airtime.

 

I've made an incorrect prepaid purchase. Can it be reversed?      

Due to the nature of prepaid services, these transactions cannot be reversed.


 

Eugene1
New Member

How do I cancel a schedule payment?

Community Coordinator
Hello @Eugene1,
 
The best way to resolve this is to follow the below steps to amend the changes accordingly.
 
Step by Step guide to amend the dates:
  1. Click on Payments and transfers.
  2. Click on Future dated transactions in the second level menu bar.
  3. Click on view/edit.
  4. Enter One Time password.
  5. Edit details as required.
  6. Click on next.
  7. Click on pay beneficiary.

Let me know if this was helpful. 

 

Regards, 

Boitumelo

Chriswils
Occasional Visitor

We paid airtime over to the right number but the wrong network.

 

How do we reverse it?

Fiola
Occasional Visitor

Hi Standard bank team.

I bought airtime last night worth R200 buck and I mistakenly chose the wrong service provide but the number was correct. So I did not panic because i am assuming the fund will default because the service provide was incorrect and my funds will be reversed back into my account today but that did not happen. 

I do not understand how would cell c claim funds for a number which is not theres.

 

Please PLease return my money because I am broke. 

Kind Regards.

Refilwe Munyani

Email: [email protected]

Cell: 0735942702

ZainH
Occasional Visitor

I purchased Airtime to the incorrect number twice ..... It was off by 1 digit..  I have call the number and it seems like the number isn't in used.... I need urgent assistance 

Makoma
Occasional Visitor

I bought R40 airtime today via the app but did not get it, and i got the sms to confirm i bought airtime from acc what should i do to get it