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08-04-2020 02:22 AM
07-11-2018 10:41 AM
Hello @MarilynAngel29,
Please be advised that the debit order will need to be cancelled with the company that is debiting you. Banks do not have the authority to do so and this is the reason why contact must be made with the company debiting you to cancel the debit order. The Bank can however assist you with loading a stop payment for the debit order amount whilst you are in the process of cancelling the debit order. You may contact us on 0860 101 341 to request that an unauthorized debit order be reversed but this needs to be done within 45 days of the debit order date.
Kind Regards,
Mandy
06-11-2018 12:33 PM
I just got the same thing 2 days ago.
06-11-2018 01:08 AM