Debit card used, declined at a paypoint

[FanaM1]

Hi @LuciaW.

We sincerely apologise and regret the inconvenience caused.

You need to fill in a dispute form and our charge backs team will assist in reversing the funds.

Please share your email address so we share the form with you.

Regards,

Fana.

Standard Bank Team.

[LuciaW]

Paid with a debit card,
Funds deducted and a declined reciept from the pay point.
You said ten days for funds to be returned, but I see they deducted a further amount for the transaction
Pls what should I do?