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Forex deposit

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RicoBar
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Forex deposit

I have a client who says he has paid my account from another country.  Normally I am notified within 24 hours of receiving his payment notification that I have an inbound forex transaction, but its now been 4 days and nothing from my bank.  Who do I contact to query an inbound forex payment?

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Community Coordinator

Re: Forex deposit

Hello @RicoBar

 

The best way to resolve this is to share your full query with us via mail here: [email protected] with your forex account details for further investigation or share your details for a callback within 48hrs her: https://getshyft.co.za/contact. For more information please follow the link attached: https://www.standardbank.co.za/southafrica/personal/products-and-services/bank-with-us/foreign-excha...

 

Let us know should you need further assistance on this matter.

 

Regards,

Boitumelo

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