Prepaid electricity

[marthalonn]

Klerksdorp

[StandardBank]

Hi, please confirm in which area you are based.

[jvhill73]

Can't buy electric on the sms service also.

[jvhill73]

I also get declined trying to by electric for the past month on the app and say service. My work friends also have the same problem
My e-mail is [email protected].

[serikag]

Sent an email yesterday. No response. Please assist.

[StandardBank · Accepted solution]

Hi, please send us a detailed email to [email protected] so that we may assist you.

[serikag]

I have tried to purchase prepaid electricity on the app a number of times. All the details are entered and then I recieve an error message that says the transaction is declined and that I should view the status of my account. Please help with this. Quite a disappointment that this is not working.