Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

There is a possible security issue with your profile. Please try again later, or go to your nearest

Reply
1 REPLY 1
FanaM1
Community Coordinator

Hi @Glombe.

 

Thank you for getting in touch with us.

 

The error message refers to a block placed on your account due to information being updated.

 

Our fraud team needs to authenticate you in order to remove the block.

 

Please call our fraud team at 0800 222 050 to remove the block.

 

If you require any additional information, don't hesitate to get in touch with us.

 

Kind regards,

Fana.

Standard Bank Team

Glombe
New Member

Good Day,

I get the below error message on my standard bank account :

"There is a possible security issue with your profile. Please try again later, or go to your nearest ATM or branch to pay a beneficiary."

Please could you advise how this error linked to my profile