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Community


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Community

A one-stop forum for all your banking questions

Instant Money Voucher Not Deleting

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New Member
Hi. I have a voucher that is quite a few months old and is not deleting. Who can assist? I have updated the pin and when I try to delete is says Voucher Not Deleted. The voucher is still appearing on the app
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1 REPLY 1
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Community Coordinator

HelloSteblooi,

 

Please restart your device. 

 

  1. Tap to your top right corner (Transact)
  2. Select: Send Instant Money.
  3. Select Manage vouchers.
  4. Select the voucher you would like to reverse and delete and confirm your transaction by using the pin that was shared with the receiver.
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