Linking rewards to the app

[StandardBank]

Hi Jason,

Please restart your device. And try re-install.

• If you are registering for the app for the first time, and you have a UCount profile, you will be asked if you would like to link it. This happens during the products and accounts linking process.
• On a tablet, if you’re an existing app user who also has a UCount profile, you will select the ‘Explore’ tile, then select ‘Get Benefits”, then ‘UCount Rewards’, and then select ‘Add to Dashboard’.
• On a smartphone, at the bottom of your main dashboard you will see a UCount tile. Select ‘Get Benefits’, then ‘UCount Rewards’, and then ‘Add to Dashboard’.

[jason23seekoei]

I'm unable to link my count rewards to the app to it keeps giving the warning message saying I should call or try again later, but I can view it on the website. Please advise how to link it to the app?

[StandardBank]

Hi,

Please restart your device and try viewing again.

[michielnaude]

Good evening, unable to view my ucount points via the app, the tile is there...but points reflects as "unable to load"..kindly advise, regards.