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10-01-2017 06:04 PM
09-01-2017 09:09 PM
09-01-2017 08:56 PM
09-01-2017 08:09 PM
09-01-2017 07:25 PM
09-01-2017 07:11 PM
09-01-2017 04:52 PM
Hi jasonventerza
I cant see any requests from your user ID on our side so I strongly suspect that the app is crashing before the first service call is even made. This usually points to a corrupted application archive. Please delete the Standard Bank application from your phone and reinstall it from the Apple App store. Please let me know if the problem persists after doing this.
07-01-2017 10:09 AM
07-01-2017 09:53 AM
Hi jasonventerza, I have escalated this matter to our specialist.
07-01-2017 09:30 AM
I recently joined the bank and at the bank i was told about the mobile banking app. I was sold and i downloaded the app ( i have a brand new iphone 6s running the latest iOS), however , when i try and open the app the screen goes black and then the app crashes.
If someone could please help with this problem that would be great.
thanks