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How long to wait for someone to answer the phones?

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vurt
Contributor

I've been trying a lot to get through today but seems like they are constantly experiencing high call volumes?!  No one is answering.

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Community Coordinator

Hello @vurt,

 

Can I kindly ask that you forward your ID number and contact details to [email protected] with the subject line "call back request" so that we can urgently get one of our consultants to call you back.

 

Kind Regards,

Mandy

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vurt
Contributor

I got through around 1pm, thank you.

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