Getting false log-ons

[#1]

Everytime when I get the box asking me if I want to extend my session and I click on the "yes" - I get an sms saying I have logged on, of course with the 25c charge. Does anyone else experience the problem or do they just have something against me? Have complained and have been told it has gone to the IT department and still no reply.

[Preston]

Possible solution. Check setting on OST website.

[#3]

Thanks, Preston - which setting must I check? Drop down or what?

[SimonPB]

you can remove the sms option under my details. But still odd and IT will have a loook

[Preston]

I ma trying to figure it out for you.

[Preston]

Damn Simon, you beat me . Go to my details/my preference Under my security preference , check where the tick is on.

[Preston]

ZIRC.. I must thank you cos i learn't something new. I set my portfilio to send me a sms when the R1m bid is reached. (LOL)

[#8]

My Pref are set up to send an sms but my point is that when I elect to extend the session by 'ticking' the yes box and my time is not up, it erroneously gives me a log-on message. When I don't tick the yes box then it logs me off which is only to be expected, but why the log-on when the session has not expired is what I'm asking.

[#9]

I think you should demand 1 million zim dollars for compensation!

[#10]

Wow, then you mean I wouldn't have to try and make some money anymore but simply retire in the lap of luxury!!!!!!!!

[Preston]

Then it is an IT related problem. Direct yor question to OST using the "Contact us" functionality

[#12]

Have indeed done that and they sent me a file to download which I did which would presumably be able to track things but they said they would forward my query to the IT Dept. and I find that when that happens I will be lucky to get a reply. OST themselves are good at replying though and are helpful.