WARNING - streamer prices are wrong!

[#1]

again...can i get my money back for this month?

[kr_pto]

me too me too !! pleeease

[ABuzz]

Why don't they just tell us when they are right - it would take up much less space on the forum!!!

[Taurus]

Chartist have you tried PSG online?

[CE]

Simon - why don't somebody from SFM respond to post like this ?

[kr_pto]

cos they spent the money already paying stockcentral to try and fix the problems... eish.

[#7]

I assume daily values of trade are linked to pricestreamer? they've been wrong for a week.

[Snowy_1]

Never mind the prices. I can not even log on today!

[SimonPB]

CE, because the forum takes a back seat when we have a problem to fix. TZ, nope PS is a completely stand alone system, not linked into/out of OST.

[SimonPB]

from what I can see the errors are limited, for example the 24700c bid on SOL is stale. But much is correct, website prices are 100% correct.

[john_1]

Morning Simon, when you making that trip to Sweden( I think) For a man who like to trade lazy you sure put yourself in the hot seat with this job.

[kr_pto]

this stale bid/offer issue is an ongoing one, i believe. probably some bug in the current version of Price Streamer.

[SimonPB]

kr!pto - yes

[asylum]

the Pastorini' bug maybe

[CE]

Simon - I am NOT on your case, but, the forum are your clients. 10 sec of "somebody's" time to post "We have a problem....bla bla ba" is not to much to ask ? Only so many people can work on the problem (I know, trust me)

[SimonPB]

no worries CE, not suggesting you are on my case. We have put an announcement on the home page which gets seen by a lot more people then the forum which gets seen by less then 1% of our clients. Yes we do have the forum on our list, but lower down due to its smaller popularity. Further once somebody has posted on here about a problem I put my attention to fixing, or at least determining what is the problem.

I understand your needs as a user, number one is to inform, number two is to pass on accurate info re the problem and three to fix. I consider the post by chartist to cover number one? Yes no ???

[#17]

OK now I really want my money back - stopped working alltogether please refund - you cannot cannot charge for an untested version of this ....

[#18]

The JSE would like to advise users that the problem experienced this morning was as a result of errors on the JSE `s international Telkom links to London - how come IG index feed is fine - all the way from here to there and back again?

[SimonPB]

because the JSE system actually resides in London, as I understand. So IG are closer then the JSE?