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Community


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0680019256

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10 REPLIES 10
Thokozile_M
Community Coordinator

Hi @IANIEGAZA1996,

Please do get in touch with us on our email [email protected], reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank - South Africa or call us on 0860 123 000 so that we can assist further. 

IANIEGAZA1996
Occasional Contributor
Still waiting for money
FanaM1
Community Coordinator

Hello there.

 

Thank you for reaching out.

 

Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.

 

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

 

To access it from the app, please follow these steps:

Open and sign into the Standard Bank App,

Click transact,

Select send,

Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

 

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

 

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

 

Kind regards,

Fana.

Standard Bank Team

9280135
New Contributor
9280135
New Contributor
I've made instant withdrawal on da 14th January 2023 R300 and also 17th January R100 and ddnt recieve no voucher no. Nor pin n my new number is 0781140570
FanaM1
Community Coordinator

Good afternoon @IANIEGAZA1996.

 

Thank you for reaching out.

 

Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.

 

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

 

To access it from the app, please follow these steps:

Open and sign into the Standard Bank App,

Click transact,

Select send,

Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

 

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

 

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

 

Kind regards,

Fana.

Standard Bank Team

IANIEGAZA1996
Occasional Contributor
Can you send it plz
IANIEGAZA1996
Occasional Contributor
Voucher number and pin number plz My payment was for the 19th May 2023
IANIEGAZA1996
Occasional Contributor
pin voucher number plz
IANIEGAZA1996
Solution
Occasional Contributor
When do i get my money new number opt number
IANIEGAZA1996
Occasional Contributor
I never got my paymant Yet Still waiting for my R350 cardless paymant
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