Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
27-06-2023 01:52 PM
Hi @IANIEGAZA1996,
Please do get in touch with us on our email [email protected], reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank - South Africa or call us on 0860 123 000 so that we can assist further.
16-06-2023 06:38 PM
15-06-2023 10:37 AM
Hello there.
Thank you for reaching out.
Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.
If you created the voucher, you can check the instant money voucher number under Instant Money Manage.
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App,
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
03-06-2023 10:27 PM
03-06-2023 10:26 PM
30-05-2023 04:59 PM
Good afternoon @IANIEGAZA1996.
Thank you for reaching out.
Instant money voucher SMS messages are received within seconds after the voucher has been successfully created.
If you created the voucher, you can check the instant money voucher number under Instant Money Manage.
To access it from the app, please follow these steps:
Open and sign into the Standard Bank App,
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin-related issues, kindly contact our instant money team at 0860 466 639.
Kind regards,
Fana.
Standard Bank Team
27-05-2023 11:42 PM
27-05-2023 09:09 PM
27-05-2023 08:52 PM
23-05-2023 07:06 PM
23-05-2023 06:31 PM