Is my account still open

[Aaronp]

Hi is there a way I can see if I still have a bank account with standard bank.

I do not have a card anymore.

[FanaM1]

Hi @Aaronp.

Thank you for reaching out.

 To get check your account if it is still active, you can use the following platforms: 

• You can use our self-service platforms such as mobile app/ cellphone banking/ Internet banking.
• You can visit your nearest ATM and use your bank card confirm your account if it is still active.
• You can visit your nearest branch with your ID book.

 Please let me know if this information helps.

Kind regards,

Fana.

Standard bank Team.

[Chrisbio]

Is my account still activated

[FanaM1]

Good morning, @Chrisbio.

We appreciate you reaching out to us.

To check your account to see if it is still active, you can use the following platforms:

• You can use our self-service platforms, such as mobile apps, cellphone banking, and Internet banking.
• You can visit your nearest ATM and use your bank card to confirm if your account is still active.
• You can visit your nearest branch with your ID book.

Please let me know if this information helps.

Kind regards,

Standard bank team.

[Napzen]

Is my account still active

[FanaM1]

Good morning, @Napzen.

Thank you for contacting us.

Please keep in mind that we must first ensure that the account is still active and not closed.

Account activation is as simple as making your first transaction using your account.

For your protection, please contact 0860 123 000, choices 3 and 3.

Please let me know if there is anything else we can do to help.

Regards,

Standard Bank Team

[mbini]

someone has sent me money how can I check it

[FanaM1]

Good morning, @mbini.

We appreciate you reaching out to us.

To check your account to see if it is still active, you can use the following platforms:

• You can use our self-service platforms, such as mobile apps, cellphone banking, and Internet banking.
• You can visit your nearest ATM and use your bank card to confirm if your account is still active.
• You can visit your nearest branch with your ID book.

Please let me know if this information helps.

Kind regards,

Standard bank team.