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I have the same problem, I purchased prepaid yesterday and have not received the voucher yet. I purchased another amount this morning and immediately received the voucher for the purchase this morning, but still did not receive yesterdays purchase. How do we resolve this?
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Hi Nadiascapin,
Please send a screenshot of the error message and detailed query to [email protected] so that one of our specialists can assist you.
Regards,
Standard Bank Team
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