I have requested a settlement quote with Standard Bank VAF. I received a letter on the 19th of September 2022 with a quote that expires on the 23rd of September 2022. Though having difficulty, I managed to settle the account before the expiration date of the quote. I have been emailing Standard Bank VAF directly in an attempt to receive a paid up letter and comms about passing on my vehicle papers to my address. I have not received a single email from Standard Bank regarding this. It is actually disappointing considering that a third party is also now involved in trying to get the necessary documentation. They too have been victim to a silent ear. I cannot express how infuriating it is to be in the dark when there is no reason to cease comms after a large sum was deposited to be in right standing with the bank.
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