@Boipelo23 wrote: Hi @Stacey01 We appreciate you coming to us for assistance. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We will be raising this with our leaders and conduct an investigation with regards to bookings. In the meantime, please book at another branch nearest to you. Please let us know how it goes. Kind regards, Boipelo. Standard Bank Team What utter nonsense.... Canal walk is the ONLY branch in Cape Town that facilitates passport and ID applications.
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