Good day I made a purchase on the 23rd February at New home Furnishers. According to the salesman working there my payment didn't go through. But when I checked my banking application and the transactions I did go through. On the app it says outstanding card transaction. I did go the the branch at liberty midlands mall to sort this out. According to the consultant there it can't be reversed. The place where I bought must reverse on their side and also send through an email to standard bank canceling this transaction. This was done bt new home furnishers that Saturday on the 24th February. To date my money is still not reversed back into my account. This is unacceptable as I'm been back and forth between the bank and new home furnishers. My own bank is failing to assist me as it still says outstanding card transaction. I need my money to be back into my account.
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