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Changing OTP from SMS to Email

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jt269
New Member

Changing OTP from SMS to Email

Hello,

I am bassed in the UK for a while and can't receive SMS. How can I change delivery method to email as I can't visit the branch?

Many thanks

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3 REPLIES
Clairecalitz
Regular Visitor

Re: Changing OTP from SMS to Email

Hi I’m in the UK
How do I change my OTP from sms to email
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melkyee
New Contributor

Re: Changing OTP from SMS to Email

I had the same problem, I have resolved within a short time after contacting  Thulani Kiviet from standard bank complaint resolution center. you can find timely, kind and professional assistance. just drop an email with your detail at  [email protected]

 

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Highlighted
Community Coordinator

Re: Changing OTP from SMS to Email

Hello @melkyee,

 

Thank you so much for your positive feedback. We will pass this to Thulani's manager! Smiley LOL

 

We happy we could resolve this on time and in a professional way.

 

Regards,

Boitumelo

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