Virtual Cards and Google Wallet issues

[Ivan1959]

I have noticed that Google Wallet will not accept Virtual Cards only physical cards unfortunately.

The other banks virtual cards are acceptable to Google Wallet. 

When Standard Bank disabled Tap & Pay in their App inleu of Google Wallet they should have removed this function from their App in my view.

[FanaM1 · Accepted solution]

Hi @Ivan1959.

Thank you for sharing this with us. We would like to look into this more.

Please send us an email at [email protected] with the problem message you encountered so we can investigate.

We are looking forward to your email.

With regards,

Team Standard Bank

[Ivan1959]

This matter has NOT been resolved. It is time that SB learn to inform all when this has been resolved and stop stated it has been answered.

[FanaM1]

Good morning, @Ivan1959.

We apologize for the inconvenience, but it seems there has been a misunderstanding.

We strive to ensure that all matters are resolved satisfactorily, and we regret that this has not been the case for you.

Please provide further details or clarification on the issue so that we can address it promptly and ensure a satisfactory resolution.

Your feedback is invaluable to us, and we are committed to improving our processes to better serve you.

Warm regards,

Standard Bank Team