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A one-stop forum for all your banking questions
05-03-2023 04:27 PM
Hi @preslen.
Thank you for reaching out to us.
For us to better assist you, please tell us if you applied for a credit card account and are waiting for your card or if this is a replacement card.
We are looking forward to hearing from you.
Kind regards,
Fana.
Standard Bank Team
04-03-2023 09:13 PM
27-02-2023 01:40 PM
Hi @emilyclark.
Thank you for getting in touch with us.
Please tell us how you would like us to assist you.
We are looking forward to hearing from you.
Kind regards,
Fana.
Standard Bank Team
23-02-2023 10:22 PM
@HFG wrote:Good day. Can I please get the correct email address to communicate with the credit card department regarding how to transfer funds into my credit card. I have tried to call, but calls go to a voiceprompt and then disconnected. Thank you.
After waiting, it has to be transferred to the customer representative. not reachable?
22-02-2023 02:56 PM
Hi @JOHANE49.
Thank you for getting in touch.
Our card team can assist with linking your accounts so that you can transfer money between them.
Please call us at 0860 123 000, options 3 and 3, to link your accounts.
Please let us know if you were able to link your accounts.
Regards,
Fana.
Standard Bank Team
21-02-2023 07:07 PM
08-02-2023 11:01 AM
Hi @HFG.
Thank you for getting in touch.
The email address to use is [email protected]; please add the reason for your request on the subject line for effective assistance.
Kindly note that to make payments on your credit card, please search for Standard Bank Card under the search directory.
Once added, use your 16-digit card number as a reference number.
Please let us know if this solution helps.
Kind regards,
Fana.
Standard Bank Team
08-02-2023 08:20 AM
Good day. Can I please get the correct email address to communicate with the credit card department regarding how to transfer funds into my credit card. I have tried to call, but calls go to a voiceprompt and then disconnected. Thank you.