Hi @Chevaun1.
Thank you for getting in touch.
Please see below information regarding airport lounges.
Kindly ensure that you download the masterpass app for more information on your play store.
- How many lounge visits does the World Citizen Credit Card give me?
With the World Citizen Credit Card you get 24 lounge visits per year through Bidvest and LoungeKey. You also get bonus access to the Standard Bank lounges at OR Tambo. These lounge visits do not count as part of the 24 visits through Bidvest and LoungeKey.
- Is there a minimum amount that I need to spend on my credit card in order to access the lounge?
Yes, you must spend an average of R5 000 per month or R15 000 per quarter before you can access the lounge.
- How can I locate a lounge?
Standard Bank OR Tambo
- Library Lounge: The Library Lounge is located between gates D7 and D8 at Domestic Departures.
- Café Blue: This lounge is opposite gate D1 at Domestic Departures next to Vida e Caffe
- Connection Hub: The Connection Hub is between gates D1 and D2 at Domestic Departures.
Bidvest Lounges
There are Bidvest lounges located at the following domestic airports:
- OR Tambo International Airport
- Domestic Departures; Bidvest Sky Lounge and Bidvest Premier Lounge
- International Departures; Bidvest Premier Lounge
- Cape Town International Airport; Domestic Departures
- Bidvest Premier Lounge
- International Departures
- Bidvest Premier Lounge
- King Shaka International Airport
- Bram Fischer Airport
- Port Elizabeth Airport
- East London Airport
- George Airport
Loungekey
LoungeKey offers access to more than 800 international lounges. To locate a lounge, download the MasterCard for You app, choose the World Card and navigate to Lounges.
- Do I need to register before utilising the lounges?
No registration is required. Your World Citizen Credit Card is ready to use. Just present it at any of the associated lounges. At international lounges, simply present your World Citizen Credit Card and mention LoungeKey to the airport lounge staff. Remember to visit the MasterCard for You App’s lounge locator before travelling to see the lounges available to you.
- Can I bring a guest into the lounge?
You can bring a guest into the lounge at your own cost. For Bidvest lounges, you will have to enquire at the Bidvest counter for their standard rates. If you are travelling internationally, a guest can enter the LoungeKey lounges at a cost of $27.
- I’m travelling with my secondary cardholder, who holds a World Citizen secondary card. Do we both need to present our cards?
Yes, both the cardholders must present their cards as each card is allowed one entry.
- Does my secondary cardholder have his/her own 24 lounge access complimentary entries?
No, you share the 24 complimentary lounge visits. The secondary cardholder has access to the primary cardholder’s 24 complimentary visits.
- How do the Standard Bank lounges at OR Tambo work?
The bonus Standard Bank lounge visits are offered in addition to the 24 complimentary visits through Bidvest and LoungeKey.
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Lounge
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Free entries per month
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Guests
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Library Lounge & Café Blue
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Signature Family
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Unlimited
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Up to 5 (family specified)
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Signature Travel
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Unlimited
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1
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Standalone
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4 per month
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1 at Café Blue only (no guest allowed at Library lounge)
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The Connection Hub is open to all domestic travelers moving through Departures who want to access WiFi and power points before boarding. Visitors do not need to be Standard Bank customers to access the lounge.
Regards,
Fana.
Standard Bank Team.
