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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Reverse a credit card transaction

Reply
2 REPLIES 2
FanaM1
Community Coordinator

Good afternoon @11287 and @johan_s.

 

Thank you for getting in touch.

 

We require your assistance with a charge backs form and our staff.

 

If the money were outstanding authorisation rather than card purchase, the monies will fall off the system and be reversed back into your account.

 

There will be no SMS to notify you that the monies have been reversed back into your account.

 

Should you think about reversing the money. Please include your email address so that we can send you the form.

 

Please see the link below for additional information on our charge backs process:

https://www.standardbank.co.za/southafrica/business/products-and-services/business-solutions/special...

 

We eagerly await your response.

 

Regards,

Fana.

11287
Occasional Contributor
Hey there just checking in on banks for the last payment
johan_s
New Contributor

Hi there,

I'm having a dispute with a firm based in the US. They auto renewed a debit order subscription service on my credit card.
I would like to get this transaction reversed from my credit card?

Thanks,
Johan