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Community


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Community

A one-stop forum for all your banking questions

Scam?

Reply
6 REPLIES 6
Candra03
Occasional Contributor
Hi
I've just checked and saw that my previous message didn't deliver.
Payment reversal 09382493

Looking forward to hearing from you.

Kind regards,
Candice Beckett
Candra03
Occasional Contributor
Hi
I've just checked and saw that my previous message didn't deliver.
Payment reversal 09382493

Looking forward to hearing from you.

Kind regards,
Candice Beckett
FanaM1
Community Coordinator

Hi @Candra03.

 

This certainly sounds like a frustrating experience.

 

Please share the case number and contact details so we have a look into it.

 

Regards,

Fana.

Standard Bank Team.

Candra03
Occasional Contributor
I have reported that i was scammed in May 2022 I have sent all the required documents and still haven't received any feeback
lucygl
New Contributor
Hi there. Thank you for your message. I applied via clear score.
FanaM1
Community Coordinator

Hi @lucygl.

 

Thanks for showing interest in one of our products. We will be happy to welcome you to our blue family.

 

Both emails are genuine. Please confirm how did you apply for your credit card.

 

Was it online or through our sales team? Did you submit your documents?

 

Kind regards,

Fana.

Standard Bank Team.

 

lucygl
New Contributor

I've received an sms to say I need to submit my supporting documents to: [email protected] to finalize my SBSA credit application. Is this email address legit? Because prior to that sms, I've received an sms that I need to send my supporting documents to [email protected].