Good day, @Mikayla23.
I'm terribly sorry to hear about the discrepancy you encountered during your recent deposit transaction. Your frustration is completely understandable, and we sincerely apologize for any inconvenience this has caused you.
To promptly resolve this issue, please email us at [email protected]. It's essential that we rectify this situation and ensure that the missing amount of R920 is credited to your account without further delay.
In the meantime, if you could provide me with the details of your transaction, such as the date and time of the deposit, as well as the location of the ATM, it would greatly assist us in our investigation.
Once again, we apologize for the inconvenience and assure you that we are committed to resolving this matter to your satisfaction.
Thank you for bringing this to our attention, and please rest assured that we will do everything in our power to address your concerns promptly.
If you have any further questions or require assistance, please don't hesitate to contact us directly.
Regards,
Standard Bank Team
