Good morning, @Temmie_252.
Thank you for reaching out to us.
Upon successful creation of a voucher, you should receive the voucher SMS messages within seconds.
If you're the creator of the voucher, you can conveniently access the instant money voucher number through Instant Money Manage.
To access it via the Standard Bank App, please follow these steps:
- Open and sign into the Standard Bank App.
- Click on "Transact."
- Select "Send."
- Choose "Manage Vouchers."
Alternatively, if you're awaiting a voucher from a sender, you can request the voucher number from them by advising them to follow these steps within their mobile app.
If the voucher pertains to a betting company, kindly contact the company directly and request the voucher to be resent.
For any pin-related issues, please don't hesitate to reach out to our instant money team at 0860 466 639.
Kind regards,
Standard Bank Team