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Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Using Debit card for online shopping

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JoshuaS
New Member
Is there a way to do this transfer without having to enter the bank?
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Boitumelo
Community Coordinator

Hello @Siwe,

 

Kindly note that on-line shopping at any point will require you to capture your card details by using your card details including the CVV number which is a secure three digit pin at the back of your cheque or credit card. To resolve this you will have to upgrade your account to cheque account to enjoy on-line shopping.

 

Regards,

Boitumelo

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Siwe
New Member

hi  

to be able to do online shopping must i then get a different card since my debit card is not working?

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Boitumelo
Community Coordinator

Hi there, 

 

We do apologise for your experience. Please advise if you still experiencing the same issues with your card? You can email us your account details including contact and ID number for further assistance on: [email protected] using the subjectline "Debit Card online shopping issues Community query" Thanks.

 

Regards,

Boitumelo

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pmusvaire
Frequent Visitor

Your service is pathetic, when you give us these debit cards you say it works online, and the package says so.

Who doesnt buy stuff online these days, I need to have a card that works online to get an uber, thats being foolish.

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Sasuke
Occasional Visitor

Thats BS. Any card that says MasterCard or VISA can be used for online purchases. If it says Maestro or Visa electron it cannot. a student achiever account is a master card and should be able to be used for online purchases.

SnapScan counts as online purchase, it is advertised that student achiver and even access account are able to use it but when you try it says card declined by bank, which is usually the case wuth standard bank debit cards.

The online purchase problem has came up last year and is definatly a problem the bank needs to look into as most debit card holder were able to make online purchases last year and it stopped working all of a sudden.

Many online merchants also require MasterSecure and Visa verify in order for you to make purchases and standard banks enrollment page for that does not seem to be working.

 

Reply
ilanampiti
Community Coordinator

Hi,

 

Unfortunately, you cannot make payments online using your Student Achiever Debit card. 

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mchand
Occasional Contributor

Hi 

I have a student achiever acount and would like to know if it's possible to pay online and how? Accoring to this page  I can use masterpass by downloaing the app. The Masterpass app by mastercard isn't available in South Africa and Standard Bank doesn't seem to offer a masterpass app. There is an app by Otilo but I don't see why I should trust that app? Please update your website to clarify which merchants are participating as that would be invaluable information for any customer. Additionally the hyperlinks used for legacy and computicket have been mixed up(minor annoyance but it makes me question the quality of your web devs and explains why the site is so unintuitive) 

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