Banking app

[FanaM1]

Hi @mczwana.

Thank you for reaching out.

This certainly sounds like a frustrating experience.

Please close your mobile banking app and close it under background apps then launch it.

If you are using Wi-Fi, disconnect from it and use your mobile data.

Alternatively, uninstall and reinstall the app then launch the app.

Should you still get the same error message.

Please contact us and tell us what issues you are experiencing on 0860 123 000 option 3 then 4.

Kind regards,

Fana.

Standard Bank Team.

[mczwana]

I too also am experiencing this issue, its been 3 days now

[Muis1980]

Uninstalled the app and reinstalled it and everything sorted thanks.

[Muis1980]

My mobile banking app has not been working since yesterday, first i could not login with my fingerprint, then i signed in with pasword and i forgot the pasword and it blocked me for a time, so today got the pasword from my other phone and sign in but itasks me for my card details etc and as soon as i try to go on the app goes down and when i go back in it starts the regestering the card screen again, updated app after that problem stil persists, but on my other older phone it works perfectly.