Banking app

[FanaM1]

Good day, @Btsotang.

Thank you for reaching out.

A hot card is placed by our fraud team when suspecting fraudulent activities.

An SMS is sent to you to validate suspected transactions.

Our system will also attempt to contact you to validate suspicious transactions.

Should any of the above listed items not come through, please contact our fraud team on 0800 222 050 (toll-free) to unblock your card.

Let us know if you require further assistance on this.

Kind regards,

Standard Bank Team.

[Btsotang]

Why does my app keep on saying payment unsuccessful every time I try to do a transaction. I can’t even buy airtime. Initially it said “hot card”.